Shipping policy
Thank you for shopping with RapidDeals. We are committed to providing reliable, transparent, and efficient shipping services throughout Australia. Please review the information below before placing your order.
Shipping Area
We currently ship to residential and business addresses throughout Australia.
Order Cut-Off Time
03:00 PM Australia/Sydney (AEST)
Orders placed before the daily cut-off time are generally processed on the same business day.
Orders received after the cut-off time, on weekends, or on Australian public holidays will be processed on the next business day.
Handling Time
1–2 Business Days
Business Days: Monday – Friday
Handling time includes order verification, processing, quality inspection, and packaging prior to shipment.
Transit Time
2–4 Business Days
Business Days: Monday – Friday
Transit time begins once your order has been dispatched.
Estimated Delivery Time
3–6 Business Days
Estimated delivery time includes both handling and transit time.
Delivery estimates may vary due to weather conditions, carrier operations, public holidays, remote delivery locations, or other unforeseen circumstances.
Shipping Costs
| Order Value | Shipping Fee |
|---|---|
| Orders over AUD $697 | Free Shipping |
| Orders under AUD $697 | Flat Rate: AUD $20 |
All prices shown on our website are listed in Australian Dollars (AUD $).
Shipping Carriers
We work with established shipping carriers operating throughout Australia, including:
- Australia Post
- StarTrack
- Aramex Australia
- CouriersPlease
- TNT Australia
- Allied Express
The carrier selected for your order may vary depending on your delivery address, package size, and logistics availability.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.
Please allow up to 24 hours after dispatch for tracking updates to become available.
Delivery Information
Please ensure that your shipping address and contact information are complete and accurate before placing your order.
RapidDeals is not responsible for shipping delays or additional delivery costs resulting from incorrect or incomplete information provided during checkout.
If a delivery attempt is unsuccessful, the shipping carrier may leave a collection notice or arrange another delivery attempt according to its standard procedures.
Risk of loss and ownership of products transfers to the customer upon successful delivery to the shipping address provided during checkout.
Undeliverable Shipments
If an order is returned to us because of an incorrect address, unsuccessful delivery attempts, or refusal of delivery, we will contact you to arrange redelivery where possible. Additional shipping charges may apply.
Shipping Delays
Although we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:
- Severe weather conditions
- Public holidays
- High shipping volumes
- Carrier operational delays
- Remote delivery locations
We appreciate your patience and understanding if these situations arise.
Contact Us:
SIERRA DELTA TRADING PTY LTD
Business Address: 1127/949 Burke Rd, Camberwell, VIC 3124, Australia
Email: info@rapiddeals.com.au
Phone Number: +61 478 470 974
Business Hours: Monday – Friday | 09:00 AM – 05:00 PM (GMT+10) AEST